CCitigen CareCommunity, one person at a time.
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Pennsylvania community participation pilot

More life happens
out in the community.

Citigen Care connects adults with a consistent, trained helper for meaningful one-to-one days out—from a quiet park walk to lunch, shopping, or a local market.

Approved employee helpers One person, one helper Check-ins, not tracking
One-to-onePersonal attention throughout the outing
Flexible daysActivities chosen together each morning
County by countyStatewide interest with responsible activation
Funding separatedPrivate pay first; waiver integration follows enrollment
A Citigen Care day

Safe structure.
Room to be spontaneous.

Facilities and families know the important details are covered. The person still gets a day shaped around their own interests and choices.

01
8:00

A familiar helper arrives

The helper reviews the current support profile, signs in, and completes a clear facility or home checkout.

02
🌳🥕

They choose the day together

Nearby parks, markets, cafés, and shops are suggested using preferences—not diagnoses or private support information.

03
4:00

Everyone returns informed

Check-ins, activities, expenses, a structured service note, and the final handoff create a complete record.

Safety firstWithout making the day feel clinical
Built around trust

The right support,
with clear boundaries.

Citigen Care is designed for adults who are fairly independent but should not spend the day out alone. Every shift is matched to standing permissions and a current support profile.

  • Screened employee helpers

    Citigen Care employees and approved partner-company employees require identity, criminal and driving checks, approved vehicle, insurance, CPR/first aid, and client-specific protocol training.

  • Light assistance only

    Walking support, bathroom standby, doors, reminders, and light bags—never lifting, intimate care, or medication.

  • Emergency instructions ready

    Client-specific steps, direct facility contact, and immediate 911 access that is never delayed by the app.

Made for the whole support circle

One service. Clear views for everyone involved.

For facilities

Reliable recurring coverage

Reserve the same helper for Monday outings or weekday shifts, with an approved backup and consolidated monthly invoicing.

Discuss a facility pilot
For families

Meaningful time beyond the house

Arrange a supported outing from home or an approved facility, set spending limits, and receive clear completion updates.

Join the family interest list
For support coordinators

Authorized service, visible progress

Review schedules, attendance, structured notes, incidents, and authorization use for assigned waiver clients.

Explore coordinator access
For partner companies

Bring your own drivers

Run a support or staffing agency? Plug your already-employed drivers into Citigen Care and manage them yourself once approved.

Apply to partner
Across Pennsylvania

Statewide vision.
Responsible local growth.

Facilities and families can register interest anywhere in Pennsylvania. We activate each county only after trained helper capacity, backup coverage, and operational support are ready.

Request your county
PA
Active pilot readiness Facility interest
Common questions

What families and facilities ask first.

Citigen Care supports participation and companionship. It does not replace home health, medical transportation, or clinical care.

No. Transportation supports the outing, but the service is one-to-one community participation. The helper stays with the person and completes a safe return handoff.

Pennsylvania pilot

Let’s make a good day out
part of the routine.

Tell us where you are and what kind of recurring support would help.

Start a pilot conversation